Shipping policy

WHAT TO EXPECT WHEN YOU ORDER

We employ a unique on-demand fulfillment method. This means none of our products are actually created until you order, ensuring that each item is made just for you, adding a personal touch to your shopping experience 🤗

After you place an order, you can expect to receive a tracking number within 7 business days. Once your item is shipped, the delivery time will vary. Rest assured, the carrier we use will be the most efficient for your location, ensuring a swift delivery.

In most cases, items are delivered within 4-12 business days after being dispatched.

Please refer to our Refunds and Returns policy when any issues need attention.

Please remember that we're here to help. If you need any assistance with your order, don't hesitate to reach out to us at info@queercoolstuff.com.

PLEASE NOTE: As of May 2, 2025—For orders shipped to the U.S., you may need to pay import duties or taxes before receiving your package if your item ships from overseas. These fees are not included in the item price and will be your responsibility to pay.